Payment / Debt Collection Reminder
One example of Ringaze’s Voice Broadcasting technology being used for payment collection is by financial institutions. A financial institution in Nepal was facing challenges in collecting payments on time from their customers, resulting in high outstanding balances and increased bad debt. The institution needed a solution that would enable them to quickly and efficiently reach out to their customers with payment reminders.
The financial institution implemented Ringaze’s Voice Broadcasting technology to send automated voice messages to their customers reminding them of their outstanding payments. They also included personalized information such as the amount due and payment options available. The technology allowed them to conduct polls to gather feedback from customers and improve their payment collection processes.
As a result, the financial institution saw a significant improvement in their payment collection rates, with more customers paying on time and fewer outstanding balances. The detailed reports and analytics provided by Ringaze’s technology allowed the institution to track payment progress and measure the effectiveness of its voice broadcast campaigns.
Overall, the financial institution was able to streamline its payment collection process, improve its cash flow, and reduce bad debt using Ringaze’s Voice Broadcasting technology.